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Shipping
Policy:
Return
Policy
- All returns
require prior AUTHORIZATION. Contact your sales representative for
an RMA number.
- Returned products must have been purchased within the past 30
days.
- Any returns over 30 days are subject to a 25% restocking fee.
- A copy of the invoice, and a description of the problem must accompany
all returns.
- All returns must be in the original packaging, unopened, undamaged,
and in re-saleable condition.
- Items (including expired items) that cannot be returned to the
manufacturer are NOT RETURNABLE.
- Freight, handling and/or C.O.D. charges incurred are NOT entitled
to credit.
The following are exceptions:
- Opened handpieces or
equipment are NOT returnable, but will be repaired or replaced in
accordance to the manufacturers’ warranty.
- Special Order items are NOT returnable. NO EXCEPTIONS.
- Items that cannot be returned to the manufacturer are NOT returnable.
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